You're booked — now make it unforgettable
Curate Your Stay
Every guest at Valhalla St John receives complimentary Villa Manager Support. Upgrade your concierge level for a fully managed Caribbean vacation.
Concierge Service
Choose Your Concierge Level
Your villa managers Scott and Anysia live on-site and are dedicated to your experience. Choose the level of support that fits your trip.
View detailed tier comparison
| Feature | Villa Manager Support | VIP Concierge | VIP Platinum |
|---|---|---|---|
| Planning | Pre-arrival info package with island essentials, restaurant recommendations, and activity suggestions | 60-minute planning session — Anysia proactively builds your itinerary based on your group's interests | 90-minute planning session — full custom itinerary with detailed daily plans tailored to every guest |
| Response Time | Email response within 24 hours | Response within 4 hours via email or text | Priority response within 1 hour — text and call access to Anysia |
| Bookings & Reservations | Recommendations and suggestions — you handle the bookings | Restaurant reservations, activity bookings, and transportation arranged for you | Every reservation, booking, and logistics detail handled — you show up and enjoy |
| Provisioning | Grocery store guide and provisioning tips | Full provisioning coordination — send your grocery list, arrive to a stocked kitchen | Complete provisioning management including specialty items, dietary needs, and welcome amenities |
| Experience Coordination | Information about available experiences | Experience booking and coordination handled by Anysia | All experience coordination — private chef, charters, spa, tours — seamlessly scheduled into your itinerary |
| During-Stay Support | On-island point of contact for villa questions and basic troubleshooting | Daily check-in during your stay to adjust plans as needed | Real-time concierge availability throughout your entire stay for any request |
| Guest Contacts | One primary guest contact | One primary guest contact | Multiple guest contacts supported — each family or couple can reach Anysia directly |
| Special Occasions | Not included | Basic celebration support (cake, decorations, restaurant reservations for the occasion) | Full event and celebration coordination — birthdays, anniversaries, reunions, weddings, proposals |
| Post-Stay | — | Post-stay follow-up | Post-stay follow-up and priority rebooking assistance |
| Price | Included | $1,000 | $2,500 |
Not sure what you need? No worries — every stay includes Villa Manager Support at no extra charge. You can always upgrade or add experiences later by contacting us.